Lurich

House rules

General information

Lurich accommodation building is located on the address Valukoja 10, 11415, Tallinn. It is a 13-story bureau and accommodation building. On the first two floors we have bureau and service areas, and apartments on the floors 3-13.

Smoking in the building is strictly forbidden, including on the terraces and balconies. Smoking is allowed at least 8 meters away from the building. Breaking the smoking rule results in a fine of 300 EUR.

Silent hours are from Sunday to Thursday from 22.00-06.00 and on Fridays and Saturdays from 23.00-07.00. Not respecting the silent hours is financially punishable and will result in a fine of 300 EUR.

Client of the accommodation services cannot rent out the apartment (including accommodation through Airbnb, booking.com etc.).

In the apartments, activities that require bigger electricity and/or cooling power, for example housing of servers, mining crypto money etc., are forbidden. Breaking this rule will result in a fine of 300 EUR.

Balconies may be used by the clients to store their personal things (bicycle, etc) for a short period of time, but it is important to make sure that the stored objects and activities connected with them don’t harm other clients, the facade of the building or the balconies. Throwing or flying things from the balconies is strictly forbidden. It is also strictly forbidden to prepare food on the balconies, grilling etc. Breaking this rule will result in a fine of 300 EUR. Storing objects in the stairways and hallways is not allowed.

Maintaining the furnishing and condition of the apartment is the responsibility of the client. Any activities which may cause damage to the property of the accommodation provider and other clients are forbidden.

Moving on the property and in the building

The building is equipped with an electronic access system, which works with access cards and codes, depending on what is wanted to use. Access to the accommodation building is limited- to there, only clients and their guests, but only with permission from the client.

There are two elevators, which are located in the building lobby. House guide and check-in tablets are also located in the lobby. Having guests is allowed at any time, but the user of the accommodation services aka client is fully responsible for the actions of the guests. Furthermore, the offeror of accommodation services has the right to demand a compensation or coverage of costs if a guest of a client has caused property damage or disturbed other clients.

Parking

We are happy that you have arrived at Ülemiste City!

Guests arriving by car can park in the  parking garage F next to the Lurich building (zone EP335) at Sepise 8 or in the outdoor parking lot E (zone EP90) at Valukoja 7.

Please note that parking is subject to an additional fee according to the current price list.

Guests can park for free up to 2 hours in P2 parking zones if they mark the starting time of parking with a parking clock. 

For more information and real-time available parking spots, please click here.

Issuance and returning access cards and keys

One can get access cards and -codes from the service provider when signing the contract of accommodation service and during the handover of apartment (during which a specific act will be signed, where, when possible, is written how many Access cards were given to the client). One must notify the service provider about a missing card immediately to the email: residences@mainorulemiste.ee. If the client fails to do so, then coverage of possible damage will fall to the client. The fee for a replacement card of a missing access card is 5 euros.

Safety

In addition to access systems described previously, there are other security systems in the building, which guarantees the necessary safety. Client has the possibility of switching their monthly apartment to the security system provided by USS Security AS. A separate monthly fee applies to this service, which can be found in our price list. By activating this service, the client determines a contact person, who has the right to cancel false alarms with an according password. The same contact person will be the main contact person in connection with other questions/issues.

In case of when the client’s worker, who uses Lurich accommodation building as a temporary place to stay, leaves and they wish to cancel access cards or codes, then the client’s contact person should immediately notify the provider of accommodation service to the email: residences@mainorulemiste.ee

General areas of the building are covered with video monitoring system, including elevator halls, lobby, perimeter of the building and rooms of techno devices. Live monitoring of the system is not performed, but all camera pictures will be saved/recorded. Length of the recording/saved image is minimally 30 days.

The building is equipped with the following fire safety systems: automatic fire alarm, automatic extinguishing system aka sprinkler (on the first two floors on the building), evacuation sound system and gas extinguishing system in techno rooms.

Accommodation service provider periodically arranges fire drills. To every client a ‘’Plan of action in case of fire’’ is given, which the client is obligated to introduce to all the employees of their entrepreneurship, who use apartments. Also, the client is obligated to take signatures from all the employees, who use apartment, that the mentioned guide/plan has been introduced.

In case of the client, their employee or third party ordered by them performs works-actions, which cause smoke, dust, steam, noise etc., then they must notify the provider of accommodation service about such actions/works. In addition, fire hose systems and fire extinguishers can be found in hose cabinets in the building.

Alarms, false alarms and/or evacuation caused by negligence is strictly forbidden. If one breaks this rule, a fine of 100 EUR will apply and if a substantial damage has been caused to other clients, then the accommodation provider has the right to demand further compensation if it is reasonable.

The provider of housing accommodation has the right to enter the apartment without asking permission, if there is a sensible reason for it (danger to client’s health, danger to other clients, substantial danger to the property etc.). In given circumstance, the provider of accommodation service is obligated to notify the client about the visit they did.

Instructions for action in case of smoke or heat sensor signal activation in the apartment!

This important information only applies to the following apartments:
Apt.5, 8, 13, 16, 21, 24, 29, 32, 37, 40, 45, 48, 53, 56, 61, 64, 69, 72.


What to do if the smoke- or heat sensor signal activates?
Make sure if the alarm siren is just in your apartment or there are fire alarm bells in the whole house!
To check, open the apartment door and listen for fire alarm bells from the hallway.


1. If the sensor siren is only in your apartment, contact the Security Company immediately, state the cause of the
alarm and allow them quick access to the apartment. The incoming security patrol verifies that the situation is safe and resets the alarming sensor.
SECURITY COMPANY CONTACT: +372 619 1899 and short no. 1899 (only for Estonian call service provider users)

2. If fire alarm bells are activated throughout the house, in addition to the sensor signal in your apartment, the
notification will be sent immediately to the Security Company as well as to the Rescue Board.
For your own safety, both you and other residents have an obligation to evacuate!
The evacuation gathering place is located at Sepise Street and is marked with green evacuation gathering sign.
SECURITY COMPANY CONTACT: +372 619 1899 and short no. 1899 (only for Estonian call service provider users)


PLEASE NOTE!
The costs of fire disturbances caused by negligence in the apartment and apartment building shall be borne by the
resident responsible for the apartment.

Execution of maintenance and renovation works

Provider of accommodation service will notify clients about planned maintenance and renovation works in reasonable time, which will not be less than 48 hours. Emergency maintenance and renovation works will be carried out as soon as possible with the goal of guaranteeing the safety of clients and preservation of property.

Clients can order renovation and repair works, if needed. Those will be carried out by the partner of accommodation service provider. All such renovation and repair works need to be coordinated with accommodation service provider. In addition to that, all such works, which clients do by themselves (for example attaching a painting to a wall, taping etc.) must also be coordinated with the accommodation service provider. Similar works may mean additional financial expenses for the client if it is not possible to reasonably restore the original or similar situation.

In order to guarantee longtime preservation of floors, the client has to make sure that movable furniture (chairs, tables, sofa etc.) has the necessary furniture protection pads underneath the ‘’legs’’ of the furniture. If these are missing or worn, do contact the provider of accommodation service, who can give the necessary furniture protection pads to the client to apply to the legs of movable furniture.

If the apartment is used according to its purpose, a usual wear of apartment and furniture is expected and comes with the process. In case of purposeful usage, the client has maintained the appliances, furnishing and the apartment according to the guide and good custom. If needed, one can turn to the accommodation provider with additional questions; in addition, the accommodation provider can give new or precise guides on how to maintain appliances and furniture.

The non-purposeful usage of furniture and furnishing is not included to usual/natural wear of those things. The client is obligated to notify the accommodation service provider immediately about any damage caused by non-purposeful usage of furniture/furnishing, and the expenses caused will be fully covered by the client, as well as the expenses of getting, replacing, transport, utilizing etc. of furniture. In addition, the accommodation service provider may demand coverage of expenses, which are connected with intentional or non-intentional damage and/or stains on the walls, windows, ceilings, doors, furniture etc. Non-purposeful usage includes too risky or careless usage, for example cooking with an open flame, causing a blockage and flood etc.

The client is obligated to notify the accommodation provider immediately about any damage caused to the furniture or apartment.

Providing services

If the client wants to store large items that do not fit in the apartment, we recommend contacting accommodation service provider, who can provide direct contact to the small storage service provider located in Ülemiste City. The client of accommodation service is subject to a special price, which is found in the price list.

Contractual monthly cleaning procedures are agreed with the service provider. The time of the cleaning procedure can be changed with sufficient notice (1 week before the cleaning procedure). Please adhere to the agreed cleaning times. Waiving the cleaning at the agreed time or refusal to clean on the day of cleaning will be recorded as a cleaning procedure and invoiced to the customer according to the price list of the cleaning procedure, unless the customer has not notified the service provider with sufficient time. Instead of the waived/refused cleaning procedure, the client is obliged to agree on a new cleaning procedure, price is according to the price list. During the cleaning process, we ask the resident to put together their personal belongings, which may interfere with the work of the cleaning service, in order to provide the service provider with the best conditions for carrying out an effective cleaning procedure. The client has an obligation to ensure the maintenance and cleanliness of the apartment.

The client is able to sign into their apartment, but only with the written consent of the accommodation service provider, and the accommodation service provider may also charge additional fees for the service provided in the price list. The client is obligated to sign out of the apartment within two weeks after the end of usage of the accommodation service. If the accommodation service provider determines that the customer has not done so, the accommodation provider has the right to demand it immediately, and, if possible, to sign out the client themselves and to provide a fine of EUR 300.

Waste management

Service provider will arrange the cleaning of the general areas of the building. Cleaning of apartments is also partially organized by the service provider. In case of overnight accommodation, the service provider has arranged the cleaning according to the length of the overnight stay. In case of monthly accommodation, it is set in the contract, that an obligatory cleaning is ordered at least once a month. This is provided the service provider. Client has the opportunity to order an unlimited number of extra cleanings by paying by the additionally.

Both the cleaning partner of service provider as well as all the users of accommodation service must use the waste containers by the building and make sure the waste is disposed of and sorted accordingly. In case of questions, please turn to the accommodation service provider.

Large scale or dangerous waste (big packaging, old electronic appliances, chemicals, oils etc.) must be collected together by the client and taken to an appropriate waste collecting point. If needed, you can ask for exact locations of such collecting points from the provider of accommodation provider.

Pets on the property and inside the building

Clients are allowed to take pets with them into the apartment, but pets cannot disturb other clients, damage property etc. Client has the obligation to coordinate the of housing of the pet with provider of accommodation service. Provider of accommodation service has the opportunity, in case of reasonable reason, to not allow pet onto the property. Owner of every pet is responsible for the behavior and wellbeing of their pet and is also obligated to clean after them. Housing a pet means a 30% higher fee for cleaning service.

Actions connected with ending the contract and returning the apartment

Contracts of the accommodation service are concluded as a fixed- term contracts, and they will not be prolonged automatically. As the due date of the contract closes, the client has the opportunity to start negotiating new contract to move into some other apartment.

If the client has been given at least one written warning or fine for breaking the rules, the provider of accommodation service has a right to end the contract prematurely in case of breaking the following rules according to the point 12.3.(a) of general conditions of the accommodation contract.

After receiving a notice about ending the contract, the service provider and client will agree in a date, when the client will return the apartment to the service provider. With the transfer of the apartment, an inspection of the apartment will be made, which will fixate the usual/regular and damage connected with adverse ware of the apartment. If wares caused by adverse/non purposeful usage are detected, then the actions and costs will be fixated. Those will have to be paid by the client. According to good custom, when ending the contract, the apartment must be in the same condition as in the transfer act fixed in the beginning of the contract. The costs of the final cleaning of the apartment will be fully paid by the client. Final cleaning will be conducted by the partner of accommodation service provider. When moving out of the apartment, the client is obligated to end all contracts made by them (TV, Internet etc.).

Accommodation service provider will return the deposit in sixty (60) days after ending the contract, but only in the case, if no additional costs (from adverse usage and ware of the furnishing and apartment) were detected during the inspection of the apartment. Such costs can, if needed, be partially or fully covered with the deposit. If after the ending of contract and return of the apartment, deficiencies emerge in the apartment, which the client has hidden, then the accommodation service provider has the right to submit a claim of damage in a reasonable sum.